DocuSketch Promotional Offer – Terms and Conditions

Effective date:

July 15, 2025

Eligibility

This promotional offer is available to both new and existing DocuSketch customers, as outlined below:

New Customers

Receive one (1) free Field Camera Kit with a minimum 6-month commitment to any DocuSketch plan
Offer applies only to first-time customers who have not previously held a DocuSketch subscription

Existing Customers

Receive one (1) free DocuSketch Field Camera Kit when upgrading to any plan that includes at least 10 monthly credits (10-Pack or higher). The upgrade must remain active for a minimum of three (3) months.
Receive $100 off all Field Camera Kits purchased at list price

General Conditions

One free camera kit per account unless otherwise approved in writing.
Offer cannot be combined with other discounts, credits, or promotional offers unless explicitly stated.
Camera kits have no cash value and cannot be exchanged or substituted.
Customers must remain in good standing throughout the 6-month period to retain eligibility.
Shipping details and delivery timelines for camera kits may vary based on location and inventory.

Availability

Offer is available only while supplies last.
DocuSketch reserves the right to end or modify this promotion at any time without prior notice.

Contact

For questions about this offer, please contact your account manager or email sales@docusketch.com.

Referral Partner Program Terms

Effective date:

June 7, 2024

Thank you for your interest in participating in the DocuSketch Partner Program (the “Program”) offered by Immoviewer Inc.(“DocuSketch”/“We”/“Us”). Please review this agreement (“Agreement“) carefully. This Agreement contains legal terms and conditions of the Program and governs the relationship between you (“You” / “DocuSketch Partner”) and DocuSketch (each a “Party” and collectively the “Parties”). By joining the Program, You acknowledge that You have read, understood and agree to be bound by these terms and conditions. If You do not agree to this Agreement, You may not participate in the Program.

1. Purpose

DocuSketch operates a proprietary business management services platform targeted towards business providing field services (“DocuSketch Services”). This Agreement allows DocuSketch Partners to market and promote DocuSketch Services to prospective customers who may be interested in subscribing to such services (each a “Referred Client”) on the terms set out herein and in the program dashboard (“Program Dashboard”).

2. Referred Client Engagement

DocuSketch reserves the right to: (a) enter into any agreements with Referred Clients on terms and conditions acceptable to DocuSketch, or to not enter into any agreements at all; and (b) set the terms for Referred Clients’ engagement with the DocuSketch Services.

3. DocuSketch Partner Registration

In order to be eligible to participate in the Program, You must be at least eighteen (18 years old). By agreeing to these terms and participating in the Program, You certify that You are one of the above listed professionals. We reserve the right to terminate, limit, or suspend your participation in the Program if we become aware or have reasonable grounds to believe that You are not one of the aforementioned professionals.

4. Description of Program

The Program is designed for DocuSketch Partners working with or offering content and/or promoting services or products of interest to field service businesses who may benefit from access to DocuSketch’s services. By participating in the Program, DocuSketch Partners may receive the following:

Promotion and Marketing Support: DocuSketch Partners may receive promotional and marketing materials (and details of offers) to be transmitted by DocuSketch Partners for the purposes of promoting and referring potential clients to DocuSketch.
Custom Coupon Code: DocuSketch Partner will be entitled to a referral fee in respect of Referred Clients who subscribes for a paid account with DocuSketch by using the DocuSketch Partner’s custom coupon code. DocuSketch Partner will not be entitled to any referral fee for any referral that does not use the custom code. The amount of the referral fee and the conditions for earning such fee are set out in Section 5.
Custom Referral Link: DocuSketch Partner will be entitled to a referral fee in respect of Referred Clients who subscribes for a paid account with DocuSketch by using the DocuSketch Partner’s custom referral link. DocuSketch Partner will not be entitled to any referral fee for any referral that does not use the custom link. The amount of the referral fee and the conditions for earning such fee are set out in Section 5.

5. Referral Fees

Subject to compliance with any special terms set out in the Program Dashboard, DocuSketch Partners will receive a referral fee in the amounts specified in the Program Dashboard and subject to any conditions therein (“Referral Fee”) for the minimum monthly number of trial users and subscribers for the DocuSketch Services set out in the Program Dashboard. Qualifying referrals will be assessed through the use of the referral tracking software. You agree that if You refer a client to DocuSketch and the client subscribes to the DocuSketch Services by any means other than through your custom link referral page, You will not be entitled to receive any referral fees. Unless otherwise set out in the Program Dashboard, Referral Fees shall be calculated monthly and any applicable Referral Fees shall be paid to DocuSketch Partners by electronic payment within thirty (30) calendar days at the end of each month. We reserve the right to change the Referral Fees at any time, subject to the requirements of Section 14 of the Agreement.

6. Program Terms

You agree to abide by the following terms:

Tool Restrictions. You may not use any of the following tools: Toolbar/browser extension, PPC/search Spyware, adware, parasite ware, and/or cookie stuffing.
Restriction on Trademark Use. You may not use any DocuSketch trademark or the terms including ‘DocuSketch’, and ‘DocuSketch’ in connection with keyword-triggered advertisements, including keyword, ad copy, display URL, destination URL and content networks and associated networks. You cannot use keywords associated with DocuSketch trademark and various misspellings, including, but not limited to DocuSketch.com. DocuSketch is trademarked and should always be used with the trademark where possible. We request that the major search engines including, without limitation, Google, MSN, Yahoo, Bing, Google Adwords, Facebook and Instagram designate DocuSketch as a “negative broad match keyword”. Traffic generated by search engine ads from affiliates must land on the affiliate website, not any web property of DocuSketch (such as www.getDocuSketch.com). You should also adhere to the following search guidelines: (a) Partners may not bid on the DocuSketch trademark plus modifiers without prior written consent from the DocuSketch Affiliate Program Manager; (b) Partners may only bid on search engine marketing terms within the geographical region(s) authorized by the DocuSketch Affiliate Program Manager; (c) Partners shall not bid on trademarked terms or misspellings available through websites, search engines or other directory or referral services (e.g., Google, Yahoo, MSN, Bing); (d) Partners shall not apply to register any domain name or trademark incorporating the DocuSketch brand; (e) Ambassadors shall not use corporate-owned domains and URLS (e.g. www.DocuSketch.com); (f) Partners shall not attempt to mask or redirect links/URLS to gain additional sales; (g) Partners shall not use ad copy that represents an ad as an official corporate ad or website; (h) Partners shall not use ad copy that misrepresents the offers available or misleads the customer in any way from the offers authorized by DocuSketch for the affiliate to use; (i) Partners shall not send dedicated email blasts to affiliate contact lists unless affiliates receive prior permission from the DocuSketch Affiliate Program Manager. DocuSketch does not endorse the practice of optimizing for competitor keywords within natural search results (SEO) in order to mislead users into landing, either directly or via a redirect on the DocuSketch signup page. Such promotional tactics will result in automatic reversal of commissions and immediate dismissal from the Program. We do not allow the use of any PopUnder, PopOver, or SplashPage to be used as a result of traffic landing on any of our DocuSketch Property Pages (DocuSketch.com).

7. Good Faith Representation

By participating in the Program, DocuSketch Partners agree to represent DocuSketch honestly and in good faith. You understand and agree that You are not an agent, employee, official representative or legal partner of DocuSketch and will not represent yourself as such to anyone.

8. License to DocuSketch Partners

The trademarks, logos, service marks and trade names under which DocuSketch markets the DocuSketch products and services (the “Marks”) shall remain the exclusive property of DocuSketch. This Agreement gives DocuSketch Partner no license regarding the use of such Marks, except that during the term of this Agreement DocuSketch grants to DocuSketch Partners a restricted, non-transferable, non-exclusive and revocable license to use the Marks to market and promote DocuSketch’s business and initiatives. DocuSketch Partner agrees not to use the Marks in any way that may be determined objectionable by DocuSketch or confusing to any third parties regarding the nature of the relationship between DocuSketch and DocuSketch Partner. DocuSketch reserves the right to approve particular uses of the Marks. Except as expressly provided in this Agreement, no other rights or licenses are granted to You, and this Agreement does not grant DocuSketch Partners any right to sell, distribute or otherwise make available to any third party, any DocuSketch Services or materials related to DocuSketch Services.

9. Confidential Information

All documentation and information, including without limitation, design and presentation documents, trade secrets, customer lists, techniques, processes and technical and marketing information which is supplied by one party (“Disclosing Party”) to the other (“Receiving Party”) in connection with this Agreement (“Confidential Information”) is hereby deemed to be proprietary to Disclosing Party and shall be held in trust and confidence for, and on behalf of, Disclosing Party, by Receiving Party and its employees, agents, distributors and contractors and shall not be disclosed by Receiving Party or used by Receiving Party for any purpose other than as strictly permitted under this Agreement, without Disclosing Party’s prior written consent. Receiving Party shall not copy or disclose all, or any part of, the Confidential Information except in accordance with the terms and conditions of this Agreement. Receiving Party shall be directly liable for the acts or omissions of its employees, agents, distributors and contractors with respect to such confidentiality obligations. Receiving Party agrees to protect the Confidential Information of the Disclosing Party with at least the same degree of care Receiving Party uses to protect its own trade secrets and proprietary information, which in any event shall be no less than a reasonable degree of care. The confidentiality obligations of the parties under this Agreement shall not apply to Confidential Information which:

at the time of disclosure is within the public domain, other than through a breach of this Agreement;
after disclosure becomes readily and lawfully available to the public, other than through a breach of this Agreement;
Receiving Party can establish, by documented and competent evidence, was in its possession prior to the date of disclosure of such Confidential Information by Disclosing Party; or
is approved in advance in writing by the Disclosing Party for disclosure.

10. Warranties

DocuSketch Partner represents and warrants that:

it shall not make, and DocuSketch shall not be bound by, any offer, acceptance, representation, warranty, or affirmation of fact whatsoever to any Referred Client or third party respecting DocuSketch or the DocuSketch products or services, including the performance thereof;
it has not paid, and is not aware of any payments, to any third parties with a view to securing an order, contract and/or agreement contemplated hereunder or affecting a purchaser’s decision to approach DocuSketch for DocuSketch Services;
it will comply with all applicable laws, rules and regulations (including marketing rules and advertising standards) in connection with its promotion of the DocuSketch Services.

11. Indemnification

DocuSketch Partner shall indemnify and hold DocuSketch harmless against any and all third-party proceedings, causes of action, suits, damages, losses, liability, costs and expenses (including reasonable legal fees) whatsoever incurred by DocuSketch in connection with any breach of the representations and warranties in Section 8 of this Agreement, or from DocuSketch Partner violation of any of the Terms of this Agreement, any misuse, unauthorized use or violation of the Marks and/or DocuSketch Partners performance hereunder.

12. Limitation of Liability

Except in the event of a breach of Section 7, 8 or 9 and the obligations in Section 9, the Parties agree that:

neither party shall be liable to the other party for direct damages in excess of the total amount of Referral Fees paid to DocuSketch Partner by DocuSketch during the one (1) year period immediately preceding the date on which the damages were occurred; and
neither party will be liable for any punitive, indirect, special, consequential or incidental damages (including but not limited to lost profits), whether based in contract or in tort (including but not limited to negligence) or otherwise, arising out of or relating to this Agreement.

13. Term and Termination

This Agreement begins on the date it is accepted by the DocuSketch Partner and continues for an initial term of thirty (30) days, and thereafter renews automatically for additional terms of thirty (30) days, unless terminated sooner under this section 11. This Agreement will terminate:

for convenience, on thirty (30) days prior written notice by either party, provided that DocuSketch, in its sole discretion, reserves the right to waive such notice period; or
immediately by DocuSketch in the event that DocuSketch reasonably believes that the Affiliate has engaged in any fraudulent or otherwise suspect activity in respect of the Program or Referral Fee.
On termination or expiration of this Agreement, all licenses granted hereunder shall terminate and each Party shall return to the other as soon as possible all copies of the other party’s property and materials in its possession or control, including all copies of the other party’s Confidential Information. Where this Agreement expires or terminates as provided for herein, no Referral Fee shall be payable with respect to any Referred Client for which DocuSketch has not signed an agreement for the DocuSketch Services prior to the earlier of i) the effective date of the expiration or termination of this Agreement and/or ii) the date of notice of termination. When this Agreement terminates or expires, DocuSketch shall pay to DocuSketch Partner any outstanding amounts owed at the end of the calendar quarter.

14. Expectations

DocuSketch Partner acknowledges and agrees that it has no expectation that its business relationship with DocuSketch will continue for any minimum period or that DocuSketch Partner shall obtain any anticipated amount of profits by virtue of this Agreement. DocuSketch shall not be liable, by reason of any termination of this Agreement, for compensation, reimbursement or damages on account of the loss of prospective profits or on account of expenditures or commitments whatsoever in connection with the business or goodwill of DocuSketch Partner. Except as provided in this paragraph, termination hereunder shall be without prejudice to any other right or remedy to which either party may be entitled hereunder, at law, or in equity.

15. CostS

Except as agreed with DocuSketch, DocuSketch Partner will be responsible for any expenses or costs incurred in connection with DocuSketch Partner’s promotion of DocuSketch Services.

16. Changes to Program

DocuSketch reserves the right to, in its sole discretion at any time and for any reason, make changes to the Program, including, but not limited to any changes to the Program benefits described in section 4 of this Agreement and any terms and conditions for participation, including pursuant to the Program Dashboard. In the event of a change to the Program, DocuSketch will provide DocuSketch Partners with thirty (30) days’ written notice in advance of any such changes.

17. Compliance with Laws

Each party will comply fully with all applicable federal, provincial and/or state and local laws and regulations relating to its obligations under this Agreement including, without limitation, all applicable privacy laws.

18. Severability & Waiver

If any provision of this Agreement is held invalid by any law, rule, order or regulation of any government, or by the final determination of a court of competent jurisdiction, such invalidity will not affect the enforceability of any other provisions not held to be invalid. Any delay by either party to exercise any right or remedy under this Agreement will not be construed to be a waiver of that or any other right or remedy hereunder.

19. Governing Law

This Agreement shall be governed by the laws of the Province of Alberta, Canada, without giving effect to the principles of conflicts of law. Any disputes shall be resolved exclusively by the courts in Edmonton, Alberta.

20. Survival

The confidentiality requirements, ownership and proprietary rights, exclusions of warranties, indemnification obligations, limitations of liability and general provisions set forth in this Agreement shall survive the expiration or termination of this Agreement.

21. Entire Agreement

This Agreement together with DocuSketch’s Privacy Policy and Terms of Service constitutes the entire agreement of the parties as to the subject matter hereof. This Agreement may be amended only by a written agreement signed by authorized representatives of both parties.

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DocuSketch: Terms and Conditions

Effective date:

March 16, 2022

Introduction

Terms of Service Agreement (hereinafter referred to as “Agreement”) is between you and immoviewer, Inc., DBA “DocuSketch” 200 Continental Drive, Suite 401, Newark, DE 19713, United States (hereinafter referred to as “DocuSketch”, “we” or “us”). If you are agreeing to this Agreement not as an individual but on behalf of your company, then “Customer” or “you” means your company, and you are binding your company to this Agreement. Immoviewer may modify this Agreement from time to time. You indicate your agreement to this Agreement by clicking or tapping on a button indicating your acceptance of these Terms, by executing a document that references them, or by using the Services

Scope

This Agreement governs your initial purchase as well as any future purchases made by you that reference this Agreement and includes our Privacy Policy and any other referenced policies and attachments. This Agreement applies to the use and access of client software solutions, hosted or cloud-based solutions, mobile solutions (Apps), websites, any related support and maintenance services as well as hardware products sold by immoviewer (hereinafter referred to as “Services”)

Deviations from our Agreement shall only be deemed as agreed if expressly confirmed in writing by us. Other terms and conditions shall not become part of the contract between us and the customer even if we do not expressly object to those terms and conditions

We are not responsible for services provided by third parties which you access via immoviewer. This also applies to social networks, CRM’s, CMS’s and Portals. In these cases, the terms and conditions of the respective provider apply

You may need to register for a DocuSketch account in order to place orders or access or receive any Products. Any registration information that you provide to us must be accurate, current and complete. You must also update your information so that we may send notices, statements, and other information to you by email or through your account. You are responsible for all actions taken through your accounts

Fees and Payments

You agree to pay to DocuSketch any fees for each Service you purchase or use, in accordance with the pricing and payment terms presented to you for that Service. Fees paid by you are non-refundable, except as provided in these Terms or when required by law

Some of our Services are billed on a subscription basis (hereinafter referred to as “Subscriptions”). This means that you will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”). Billing cycles are typically monthly or annual, depending on what subscription plan you select when purchasing a Subscription. Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal by contacting our customer support team. You may cancel auto-renewal on your Subscription at any time, in which case your Subscription will continue until the end of that billing cycle before terminating. You may cancel auto-renewal on your Subscription immediately after the Subscription starts if you do not want it to renew

You authorize DocuSketch or its third-party payment processors to bill you in advance in accordance with the payment terms. Unless otherwise stated, you are responsible for any taxes or duties associated with the purchase of the Services, including any related penalties or interest (collectively, “Taxes”). You will pay DocuSketch for the Services without any reduction for Taxes. If DocuSketch is obliged to collect or pay Taxes, the Taxes will be invoiced to you

DocuSketch may change the fees charged for the Services at any time, provided that, for Services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your Subscription. DocuSketch will provide you with reasonable prior written notice of any change in fees to give you an opportunity to cancel your Subscription before the change becomes effective

Authorized Users

Only the specific individuals for whom you have paid the required fees and whom you designate through the applicable Service (“Authorized Users”) may access and use the Service. Some Services may allow you to designate different types of Authorized Users, in which case pricing and functionality may vary according to the type of Authorized User. Authorized Users may be you or named employees. You may increase the number of Authorized Users permitted by placing a new Order. In all cases, you must pay the applicable fee for the increased number of Authorized Users. You are responsible for compliance with this Agreement by all Authorized Users

Software Terms

DocuSketch grants you a non-exclusive right to access and use the Services during the applicable Subscription Term in accordance with this Agreement. If immoviewer offers client software (e.g., a desktop or mobile application) for any Service, you may use such software solely with the Service, subject to the terms and conditions of this Agreement. You acknowledge that we may make changes to the Services from time to time

The Software includes code and libraries licensed to us by third parties, including open source software

Credentials

You must ensure that all Authorized Users keep their user IDs and passwords for the Services strictly confidential and not share such information with any unauthorized person. User IDs are granted to the individual, named persons and may not be shared. You are responsible for any and all actions taken using your accounts and passwords, and you agree to immediately notify immoviewer of any unauthorized use of which you become aware

your data

“Your Data” means any data, content, video, images or other materials of any type that you upload, submit or otherwise transmit to or through our Services. You will retain all right, title and interest in and to Your Data in the form provided to DocuSketch. Subject to the terms of this Agreement, you hereby grant to immoviewer a non-exclusive, worldwide, royalty-free right to (a) collect, use, copy, store, transmit, modify and create derivative works of Your Data, in each case solely to the extent necessary to provide the applicable Service to you and (b) for Services that enable you to share Your Data or interact with other people, to distribute and publicly perform and display Your Data as you (or your Authorized Users) direct or enable through the Service. Immoviewer may also access your account in order to respond to your support requests

You must ensure that your use of Immoviewer Services and all Your Data is at all times compliant with all applicable local, state, federal and international laws and regulations

We may remove or delete Your Data within a reasonable period of time after the termination of your Subscription Term

no-charge service

We may offer certain Services to you at no charge, including free accounts, trial use, and access to Beta Versions (“No-Charge Services”). Your use of No-Charge Services is subject to any additional terms that we specify and is only permitted for the period designated by us. We may terminate your right to use No-Charge Services at any time and for any reason in our sole discretion, without liability to you. To the maximum extent permitted by applicable law, we disclaim all obligations or liabilities with respect to No-Charge Services, including any Support and Maintenance, warranty, and indemnity obligations

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Restrictions

Except as otherwise expressly permitted in this Agreement, you will not: (a) rent, lease, reproduce, modify, adapt, create derivative works of, distribute, sell, sublicense, transfer, or provide access to the Services to a third party, (b) use the Services for the benefit of any third party, (c) incorporate any Services into a product or service you provide to a third party, (d) circumvent mechanisms in the Services intended to limit your use, (e) reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats or non-public APIs to any Services, except as permitted by law, (f) remove or obscure any proprietary or other notices contained in any Product, or (g) publicly disseminate information regarding the performance of the Services

subscriptions and cancelations

Monthly with annual contract subscriptions

Subscribing on a monthly basis with an annual contract means that you are committing to a 12-month contract. Your credit card will be charged, each month, on a recurring basis on the anniversary date of your subscription, for a period of 12 months. The contract will be automatically renewed if not canceled with written notice sent to cancel@immoviewer.com at least sixty (60) days prior to the expiration date of the contract

If you choose to cancel your Subscription your credit card will be charged a three-month penalty fee. You will continue to have access to the Service through the penalty period for which you are charged. Monthly with annual contract subscriptions are only available to subscribers paying by credit card. If the credit card expires during the subscription term, the account will be suspended until a new credit card is provided. Please note that subscriptions are non-refundable

Yearly subscriptions

Subscribing on a yearly basis with an annual contract means that you are committing to a 12-month contract. Your credit card will be charged, each year, on a recurring basis on the anniversary date of your subscription, for a period of 1 year. The contract will be automatically renewed if not canceled with written notice sent to cancel@docusketch.com at least ninety (90) days prior to the expiration date of the contract

Suspension and Termination of Services

If you terminate a Subscription in the middle of a billing cycle, you will not receive a refund for any period of time you did not use in that billing cycle unless you are terminating these Terms for any of the following reasons: (a) we have materially breached these Terms and failed to cure that breach within 30 days after you have so notified us in writing; or (b) a refund is required by law

DocuSketch may terminate your Subscription at the end of a billing cycle by providing at least 30 days’ prior written notice to you. DocuSketch may suspend performance or terminate your Subscription for any of the following reasons: (a) you have materially breached these Terms and failed to cure that breach within 30 days after DocuSketch has so notified you in writing; (b) you cease your business operations or become subject to insolvency proceedings and the proceedings are not dismissed within 90 days; or (c) you fail to pay fees for 30 days past the due date. Additionally, DocuSketch may limit or suspend the Services to you if you fail to comply with these Terms, or if you use the Services in a way that causes legal liability to us or disrupts others’ use of the Services

Warranty Disclaimer

Each party represents and warrants that it has the legal power and authority to enter into this Agreement, and that, if you are an entity, this Agreement and each Order is entered into by an employee or agent of such party with all necessary authority to bind such party to the terms and conditions of this Agreement

We strive to provide great Services, but there are certain things that we can’t guarantee. ALL SERVICES ARE PROVIDED “AS IS,” AND DOCUSKETCH AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, FUNCTIONALITY, OR MERCHANTABILITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW. DOCUSKETCH SHALL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES AND OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE THE REASONABLE CONTROL OF IMMOVIEWER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER DOCUSKETCH NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY SERVICES OR ANY CONTENT THEREIN OR GENERATED THEREWITH, OR THAT: (A) THE USE OF ANY SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE; (B) THE SERVICES WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA; (C) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (D) ANY STORED DATA WILL BE ACCURATE OR RELIABLE OR THAT ANY STORED DATA WILL NOT BE LOST OR CORRUPTED; (E) ERRORS OR DEFECTS WILL BE CORRECTED; OR (F) THE SERVICES (OR ANY SERVER(S) THAT MAKE A HOSTED SERVICE AVAILABLE) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DOCUSKETCH, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT IMMOVIEWER HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY YOU TO DOCUSKETCH FOR THE PAST 12 MONTHS OF THE SERVICES IN QUESTION. Some states don’t allow the types of limitations in this paragraph, so they may not apply to you

Publicity Rights

We may identify you as a DocuSketch customer in our promotion activities. You may request that we stop doing so by submitting an email to info@docusketch.com at any time. Please note that it may take us up to 30 days to process your request

Improving Our Services

We are always striving to improve our Services. In order to do so, we need to measure, analyze, and aggregate how users interact with our Services, such as usage patterns and characteristics of our user base. We collect and use analytics data regarding the use of our Services as described in our Privacy Policy

controlling law

The contract is exclusively concluded in the United States

entire agreement

These Terms constitute the entire agreement between you and immoviewer with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights

Waiver, Severability & Assignment

DocuSketch’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. DocuSketch may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services

modifications

We may revise these Terms from time to time, and will always post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you (by, for example, sending a message to the email address associated with your account, or posting on this page). By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms

immoviewer, Inc., DBA “DocuSketch”

200 Continental Drive,Suite 401 Newark, DE 19713

United States

info@docusketch.com

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DocuSketch: Privacy Policy

Effective date:

May 6, 2025

Introduction

Thanks for using DocuSketch! Here we describe how we collect, use and handle your information when you use and access our client software solutions, hosted or cloud-based solutions, mobile solutions (Apps), websites, and related support and maintenance services as well as hardware products sold by DocuSketch (hereinafter referred to as “Services”).

What & Why

We collect and use the following information to provide, improve and protect our Services: Account and Profile Information: We collect information about you as you register for an account, create or modify your profile, make purchases through, use, access, or interact with the DocuSketch Services (including but not limited to when you upload, download, collaborate on or share Content). We also may create an account on your behalf (e.g. as a system administrator) and may provide your information. Information we collect includes

Contact information such as name, email address, mailing address, and phone number
Billing information such as credit card details and billing address
Profile information such as a username, profile photo, and job title
Preferences information such as notification and marketing preferences
You may provide this information directly when you enter it in Immoviewer Services

Content

We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our Services

Other submissions

We collect other data that you submit to our Websites or as you participate in any interactive features of immoviewer Services, request customer support, communicate with us via third-party social media sites or otherwise communicate with us

Account

We collect and associate with your account, information like your name, email address, phone number, payment info, and physical address

Services

When you use our Services, we store, process and transmit your files (including stuff like photos and structured data) and information related to them (for example, location tags in photos)

Usage

We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use. Your devices (depending on their settings) may also transmit location information to the Services

Cookies

We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services

Google Analytics

We analyze the behavior of the users in order to further optimize our services. These evaluations are carried out pseudonymized as defined in section 15 para. 3 TMG, i.e. the name and other identification features will be substituted by an identifier with the purpose to prevent the identification of a specific individual or to render such identification substantially difficult. For statistical analysis, we use Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses so-called “Cookies”, text files that are stored on your computer and permit an analysis of your use of our website and online services. For more information about Google’s privacy practices, see https://policies.google.com/privacy

Amplitude

Amplitude is an analysis service of Amplitude Inc (631 Howard Street, Suite 300, San Francisco, CA 94105, U.S.A.). Amplitude tracks events that occur in our websites and applications. Such events may, for example, be ordered floor plans. Thereby, Amplitude helps us understand and analyze your use of our Services. For more information about Amplitude’s privacy practices, see https://amplitude.com/privacy. Mobile application permissions. Base permissions are required for taking, storing, saving and transmitting a picture directly with a 360 camera or the smartphone camera when using the “immoviewer” mobile application. We also need the permission to automatically detect nearby 360 cameras and connect to them with Wi-Fi or Bluetooth. Apart from these, we need permission to detect and connect to the internet. We may use GPS technology (or other similar technology) when using the “DocuSketch” mobile application to determine the address of the location and to display a location on a map.

What & Why

We may share information as discussed below, but we won’t sell it to advertisers or other third-parties.

Social Media

The DocuSketch Services may contain social media features which may collect your IP address, which Services page you are visiting, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it

Testimonials

We may display personal testimonials of satisfied customers on the Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below. Please also take note of Google’s privacy policy which is independent of ours. We assume no responsibility or liability for these guidelines and proceedings or data collected and processed under Google’s responsibility. Therefore, please obtain further information on Google’s privacy policy as well

How

Security

We have a team dedicated to keeping your information secure and testing for vulnerabilities. Retention. We’ll retain the information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we’ll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and backup storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements

Changes

We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you. If there are any questions regarding this privacy policy you may contact us using the information below.

immoviewer, Inc., DBA “DocuSketch”
200 Continental Drive,Suite 401
Newark, DE 19713
United States

info@docusketch.com

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Hardware Warranty

Effective date:

March 24, 2023

DocuSketch hardware warranty policy

Our goal is to deliver quality products to all of our customers. Our team inspects and tests the quality and performance of each product before shipping.

Warranty coverage for Ricoh cameras

Warranty is provided for 1 year after purchase date.
Manufacturer warranty covers defects in material and/or workmanship also known as manufacturing defects.
Manufacturer will repair manufacturing defects at no cost. However, the customer will be responsible for the cost of shipping to and from the service center.
The manufacturer warranty does not cover:
- Routine cleaning
- Normal cosmetic and mechanical wear
- Finishes
- Batteries
- Damages as a result of user misuse, accident, abuse, dirt, water, battery leakage and tampering
- Services performed or attempted by unauthorized service agencies

Please refer to the Ricoh Theta Camera booklet for complete information on manufacturer’s warranty.

Please contact help@docusketch.com to initiate a warranty claim.

Six month limited warranty is provided for

DocuSketch case
Tripod
LED Light

Six months after purchase date the warranty does not cover

Routine cleaning
Normal cosmetic and mechanical wear
Finishes
Batteries
Damages as a result of user misuse, accident, abuse, dirt, water, battery leakage and tampering

This warranty is limited to repair of defects in material and/or workmanship. These repairs/replacements will be made at no charge to the customer. However, all charges related to shipping may be the responsibility of the customer.

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