From Hours to Minutes: A Faster Way to Document Water Mitigation Jobs
5 min read
Chris Laney still remembers the day he knew he needed to seek out better technology to document his remediation projects.
His team had taken between 500-600 pictures of a loss site and the customer claimed his team at Water Out had chipped the corner of a countertop. They looked through each photo to find that specific corner, but couldn’t find a single shot of it to either prove or disprove the customer’s claim.
Where Photo Documentation Falls Short
Before DocuSketch, the team had methodically taken pictures of every single affected room, every single day of the project. Standing in each corner was the only way they could get still images of the entire space. It took about 15-20 minutes to take pictures of each space, and another 15-20 minutes to go through the photos and select the best ones, name the files, and make sure they were time stamped. Spread out over 5-6 job sites, that amounted to spending a few hours a day just capturing and organizing images.
He didn’t hire his team to be photographers. He hired them to restore homes after water damage.
The documentation process was inefficient, time consuming, and a constant challenge. But it wasn’t until the customer complaint about the countertop that he realized the photos were leaving gaps in the visual story.
360 Tours: Modern Documentation
Now, Water Out’s 25-person team in Fort Wayne, Indiana uses DocuSketch to take a 360-degree scan of a 2,000 sq ft project. It takes only minutes to document and upload the complete picture. They still document every room, every day, but now they do it in a fraction of the time, with full confidence that every piece of visual information has been captured. After 22 years in business, Water Out uses DocuSketch on 100% of their projects.
No more backs against the wall.
“I can DocuSketch a 2,000 sq ft project, and have it uploaded within 8 to 10 minutes. It’s done. It’s finished, and we’ve captured so much more data.” Chris Laney, Founder of Water Out
They’re not the only ones.
See how DocuSketch documents a water mitigation site, or book a demo.
Chris Laney still remembers the day he knew he needed to seek out better technology to document his remediation projects.
His team had taken between 500-600 pictures of a loss site and the customer claimed his team at Water Out had chipped the corner of a countertop. They looked through each photo to find that specific corner, but couldn’t find a single shot of it to either prove or disprove the customer’s claim.
Where Photo Documentation Falls Short
Before DocuSketch, the team had methodically taken pictures of every single affected room, every single day of the project. Standing in each corner was the only way they could get still images of the entire space. It took about 15-20 minutes to take pictures of each space, and another 15-20 minutes to go through the photos and select the best ones, name the files, and make sure they were time stamped. Spread out over 5-6 job sites, that amounted to spending a few hours a day just capturing and organizing images.
He didn’t hire his team to be photographers. He hired them to restore homes after water damage.
The documentation process was inefficient, time consuming, and a constant challenge. But it wasn’t until the customer complaint about the countertop that he realized the photos were leaving gaps in the visual story.
360 Tours: Modern Documentation
Now, Water Out’s 25-person team in Fort Wayne, Indiana uses DocuSketch to take a 360-degree scan of a 2,000 sq ft project. It takes only minutes to document and upload the complete picture. They still document every room, every day, but now they do it in a fraction of the time, with full confidence that every piece of visual information has been captured. After 22 years in business, Water Out uses DocuSketch on 100% of their projects.
No more backs against the wall.
“I can DocuSketch a 2,000 sq ft project, and have it uploaded within 8 to 10 minutes. It’s done. It’s finished, and we’ve captured so much more data.” Chris Laney, Founder of Water Out
They’re not the only ones.
See how DocuSketch documents a water mitigation site, or book a demo.
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